Do's & Don’ts

Do's & Don’ts

  • Do's
    • Before you turn on your gas stove, make it a habit to open all doors and windows for proper ventilation. Since gas is lighter than air, it would disperse immediately in case of any leakage.
    • In case you smell any leakage, close the main control valve and inform Torrent Gas immediately.
    • As an additional precaution, close riser isolation valve located outside at the ground floor of your society / tenement. Make yourself aware of the locations of isolation valves.
    • Always switch off/close the Appliance Valve after you finish cooking or at least before you go to bed at night. It is advisable to switch off appliance valve when away from home for longer duration.
    • For any changes in your gas pipeline, always ensure an authorized person makes the changes.
    • Never use non-standard / unauthorized tubes; always insist on rubber tube supplied / approved by the gas company.
    • Always ensure that your rubber hose is properly fitted.
    • If the leakage is observed in the yellow PE (Poly-ethylene) line, inform Torrent Gas immediately and do not allow any vehicles near the leakage point.
    • Inform Torrent Gas for any digging / construction work on a gas line by you or third party near or around your house. Follow Warning Mat instruction if it is observed during digging.
    • For commercial and industrial customers, it is important that in case of any gas leakage, close main inlet isolation valve and inform customer care or the given emergency number immediately.
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  • Don’ts
    • In case you smell gas leakage, do not operate any electrical switches and appliances and do not smoke or ignite candles, lamps etc.
    • Stop cooking immediately if you smell gas leakage.
    • Do not allow any flame, spark or smoking near the leakage point.
    • Do not carry-out or allow any digging and alteration/construction and never tamper with any fittings of gas connection on gas line. If required inform Torrent Gas about it.